There is always help available in Buckingham.
Information about Coronavirus is being updated rapidly. To keep up to date with current and accurate information stick to trusted sources; visit the NHS coronavirus page which has information about the virus, symptoms, self-isolating, and travel.
For advice about local services by phone including shopping and transport, call the Tourist Information Centre on 01280 823 020.
If you are in isolation or advised to stay at home you may be worried about how to get food and other essentials going forward. As a first option, always choose to ask someone you know personally and trust (or a business you trust) for help with food deliveries or prescriptions.
If you are able to afford food, but having difficulty getting a delivery slot, you can ask the Buckingham Support Network if a volunteer may be able to deliver essentials to your house.
If you think you may have Coronavirus and need medical help, please use the NHS 111 symptom checker service for help.
If you have questions for The Swan Practice about prescriptions or appointments, please check their website which is being kept up to date with the latest news.
Some people are considered at very high risk of severe illness if they catch Coronavirus (Covid-19) These people should have received a letter from the government highlighting them as vulnerable or extremely vulnerable. There are a number of other groups offering additional help and advice to extremely vulnerable people:
- Prevention Matters offer help and advice
- If you are concerned about an extremely vulnerable person who might need help, call Buckinghamshire Council on their a 24 hour phone number – 01296 383 204 – this number is specifically for calls relating to coronavirus only.
- Buckinghamshire Adult Social Care team are also reaching out to vulnerable people they are aware of. If you know of someone who might need their help, call the Adult Social Care team on 01296 383 402.
A new mental health helpline has been launched for those living in Buckinghamshire and Oxfordshire. The helpline runs in a similar way to 111. People can call when they need to find out when and where to get help and to access support from mental health professionals.
Adults: 01865 904 997
Children and young people: 01865 904 998
When someone is seriously ill or injured, or in an acute confused state, call 999.
Please make sure you wear a face mask in enclosed public places. Using a mask in shops, public transport and restaurants helps and can reduce the spread of infection when worn by people who might not realise they’re infected.
Want to purchase a reusable face covering while in town? Visit our Tourist Information Centre who are stocking masks made by local businesses. They come in sizes; small, medium and large for £6.
Even though we want to encourage people to wear masks, some people are not able to. Please respect that not all disabilities are visibly obvious and those not wearing masks may do so for good reasons.
The Hidden Disabilities charity has a sunflower scheme which allows people with hidden disabilities to obtain lanyards, wristbands or wallet cards that has a sunflower logo on. If you see someone wearing or using any of those items with the sunflower logo on, you may need to give them some additional support, help or a little more time.
Many people's lives have been impacted by Coronavirus and lockdown. If you are now having financial problems and need help and advice there are places you can turn for help.
The long running Buckingham Food Bank are able to provide food to those in financial need through referral systems.
The Buckingham Foodbank is available for anyone in North Buckinghamshire struggling with food poverty. Please visit their website for information about how to apply for a food bank.
As well as being able to refer families and individuals to Buckingham foodbank, Citizens' Advice can also help with any questions or difficulties you may have regarding:
- Managing money
If you are concerned about paying your bills, as a first step we recommend contacting your usual providers and asking what support they may be offering at this time.
If you think you might be eligible, we recommend you apply for Universal Credit as soon as possible. We are hearing reports that phone lines are very busy and calling outside of peak times may help. Telephone: 0800 328 5644
Get everything you will need to apply ready for your application before you try and claim.
The government advice pages can tell you more about Universal Credit.
Self-Employment Income Support Scheme
There are grants available from the government for self-employed people. Please check the government website for more information and how to apply.
Buckinghamshire Business First, Buckinghamshire Local Enterprise Partnership and Buckinghamshire Council have been working on local programs to help support struggling local businesses.
Grants are available from the following local organisations: