Lace Hill, Tourist Information Centre and Chandos Park Toilets to reopen 4th July

Lace Hill Sports and Community Centre

The Lace Hill Community Centre has been closed since the beginning of the lockdown. The Centre will now open for hirers who can meet the current guidelines. Unfortunately, we are not yet allowed to open centre for sporting activities, or to open the changing rooms. A range of safety measures have been put in place, including ensuring hirers can maintain social distancing, and an additional cleaning regime. It is hoped that most hirers will return by September.

Tourist Information Centre

The Tourist Information Centre, in the front of the Old Gaol, will also reopen from Saturday 4th July. The Centre will now be open 7 days a week; it was agreed earlier in the year to trial summer opening on Sundays to improve the service to weekend visitors to the town. Measures have been put in place to prevent and reduce any risks. Queries can also be made via phone during opening hours: 10am-4pm on 01280 823020.

Buckingham Shopmobility is still closed until further notice.

Chandos Park Toilets

After the reopening of most other public toilets in Buckingham on Thursday 18th June, we’re pleased to announce that the toilets in Chandos Park will also be fully reopened from Saturday 4th July.

Additional measures have been put in place to ensure they are as safe as possible for use. An additional daily clean has been introduced and high visibility signage will be prominent, advising users to thoroughly wash their hands and to maintain social distancing in accordance with the government guidelines.

Play areas to reopen Saturday 4th July

Buckingham Town Council are pleased to announce that from Saturday 4th July the play areas owned by the Town Council will be reopened, along with the Tourist Information Centre and Lace Hill Community Centre.

Play Areas

The Town Council’s play areas in Bourton Park, Chandos Park, Otters Brook, by the Lace Hill Community Centre and next to Meadway (Ken Tagg) will all be opened, along with the adult gym equipment in Bourton Park.  Government guidance makes this possible from Saturday. There will be signs at each area asking everyone to be aware of the risks and to take note of the guidance displayed by the equipment:

The equipment will not be cleaned daily – the Council does not have the resources to do this.  So parents or carers may wish to wipe equipment down before using it, and should always provide hand gel for children after use.

  • Avoid touching your eyes, nose and mouth
  • Try to maintain a 2 metre distance, except for from people of the same household
  • Wait at a safe distance, and if the equipment is in use return later
  • Anyone who has coronavirus symptoms, or is part of a household where somebody does, should not use the equipment
  • If you are wearing a disposable mask or gloves throw it away after use or take it home with you; DON’T LITTER.
  • Anyone who is clinically vulnerable should not use the equipment.

 

The Council has carried out a full safety inspection of the all play equipment to get ready for the reopening.  Unfortunately, some of the wooded items at Otters Brook are no longer safe due to internal rotting.  These have been taped off until repairs can be made.

Re-Opening of Public Toilets in Buckingham

Changing Place Toilet Cornwalls MeadowBuckingham Town Council are pleased to announce that from Thursday 18th June the Public toilets will be re-opened in Cornwall’s Meadow along with the disabled accessible toilets in Chandos Park.
Additional measures have been put in place to ensure they are as safe as possible for use. An additional daily clean has been introduced and high visibility signage will be prominent inside and outside each cubicle, advising users to thoroughly wash their hands and to maintain social distancing in accordance with the government guidelines.
At this time the male and female toilets in Chandos Park will remain closed due to the difficulty in keeping the communal areas safe. This will be kept under review and the Town Council aim to re-open these facilities as soon as it is safe to do so.
The Disabled accessible toilets in Chandos Park will be opened from Thursday, as this is a single cubicle, and can be accessed with a RADAR key which is sometimes referred to as the National Key Scheme (NKS). This is a nationwide scheme that offers people with disabilities independent access to locked public toilets around the country.
Councillor Ruth Newell, Chair of the Environment Committee added that she was “pleased that the Town Council was able to re-open their toilet facilities, to assist the public as they use the increasing number of re-opening shops and businesses.”

Online Council Meetings

Buckingham Town Council will be holding all council meetings via Zoom until the Government advises that it is safe to resume face to face meetings. The meetings will be broadcast on the Council’s YouTube channel for anyone who wishes to watch.

Members of the public will also be able to directly participate via Zoom during the 15-minute public session at the start of each meeting in the usual way. If you would like to speak during this time or submit a written question please contact the Committee Clerk by emailing committeeclerk@buckingham-tc.gov.uk or calling 01280 823020.

Instructions on how to download and log on via Zoom can be found on the Town Council website where you can also find a full calendar of meetings. Clicking on the meeting you are interested in will open an agenda pack.  At the top of each agenda there is a Zoom meeting code and password to gain access.

Meetings will be streamed on the ‘Buckingham Town Council’ YouTube channel.  They start at 7pm on Monday evenings. The first virtual streamed meeting will be a joint Interim Council/Planning meeting on Monday 20th April. This follows the implementation of section 78 of the Coronavirus Act 2020 which allows meetings to take place online.  The Coronavirus Act also gives the press and public the right to attend meetings virtually.

If you are struggling to gain access or have any questions, please don’t hesitate to get in touch.

Easter in Buckingham

A message from The Mayor, Councillor Mark Cole JP:

thank you from buckingham mayor coronavirus“May I say a big thank you to everybody in Buckingham and district who has helped to reduce the risks of Covoid-19, not only those in the front line – NHS staff, carers, postal workers, council staff, refuse collectors, and food, foodbank and prescription deliverers – but to all those who are respecting Government guidelines by staying at home for all but the most essential trips to food and pharmacy outlets, or exercise.

“In line with Government advice, our town parks will be open for everyone to enjoy this Easter, but for obvious reasons the play areas will remain shut. Whether in the parks, the estates, or in the countryside, please keep your distance from others, and if you are a dog walker keep your dog on a lead – notices will remind everyone of this – and together we can beat this contagion.”

Easter Activities

Buckingham Town Council are inviting residents to create Easter bonnets!   If you’re stuck for what to use or may struggle to get materials, try using the things that are already accessible in your house and garden first.

Here are just a few materials you can use to make your very own Easter bonnet;

  • A hatImage of our Happy Easter colouring activity
  • Paper or Card
  • Colouring pens and pencils
  • Cotton Wool
  • Ribbon
  • Glitter or Sequins
  • Flowers
  • Glue
  • Scissors

Don’t forget your can create Easter Eggs for our Easter Egg Hunt too.

Post your creations to the Town Council’s Facebook and Instagram pages and use our #BucksBonnets so everyone can join in.

And why not wear your bonnet while you exercise over the weekend…

Covid 19 Information for Buckingham

Buckingham Town Council has published a Coronavirus web page giving links to local groups providing support, coordinating volunteers and seeking resources to do more in this challenging time.

The page is being updated each working day with any new information specific to Buckingham.  The Council is also using its Facebook, Twitter and Instagram pages to provide up to date information on its services and those of other organisations in the town.

This includes links to local businesses who are offering additional services at this time.  As well as local groups and services who are providing support to those who need it and who are seeking more volunteers.

Play Areas

The Town Council’s play areas remain closed for the time being, i.e. those in Bourton Park (junior and senior), Chandos Park, Badgers Estate (Otters Brook), Meadway (Ken Tagg) and Lace Hill, along with the outdoor sports and exercise equipment in Bourton Park.  The same applies to the other eight play parks in Buckingham not managed by the Town Council.

Parks and Green Spaces

The Town Council’s parks remain open for exercise for the Bank Holiday weekend, however everyone who is visiting parks and open spaces must maintain social distancing, keeping at least 2m from each other. This means please avoid narrow paths, as well as thinking carefully about activities you may do there. The parks should be used as routes to exercise through, not as places to remain in.

This is particularly important to remember while exercising. If you are moving faster than another individual or household group and are not able to pass someone with a 2m distance between you, you must stop or move to an area where there is a suitable distance. All park users are responsible for ensuring that this distance is maintained.

The Grounds Maintenance Team are continuing to maintain Bourton and Chandos Parks, green spaces and the cemetery.  Grass cutting has started for the new season, including on grass verges and vision splays.

The Team will be checking the parks are safe and emptying bins over the Bank Holiday weekend.  However, members of the public are asked to remember that Town Council staff have been instructed to have minimal direct contact while they are at work, so all questions about Council services should be made by phone or email wherever possible.

The Buckingham Road Cemetery remains open in the usual way but the same social distancing principles apply.

Markets

The town’s Tuesday and Saturday markets remain open to stalls selling essential food and goods.  The market provides people with a low risk outdoor place to shop for essential supplies.

Shopmobility

The Shopmobility Service remains closed temporarily

Tourist Information Centre

Tourist Information Centre staff are still available to answer queries by telephone and email during the Centre’s usual working hours:

Opening Hours
Monday – Saturday, 10.00am to 4.00pm
Contact Us
Phone: 01280 823 020
Email: TIC@buckingham-tc.gov.uk
Web: www.buckinghamoldgaol.org.uk

Coronavirus: if you need help

Coronavirus: what if I need help?

There is always help available in Buckingham.

Information about Coronavirus is being updated rapidly. To keep up to date with current and accurate information stick to trusted sources; visit the NHS coronavirus page which has information about the virus, symptoms, self-isolating, and travel.

Food and essentials

If you are in isolation or advised to stay at home you may be worried about how to get food and other essentials going forward. As a first option, always choose to ask someone you know personally and trust (or a business you trust) for help with food deliveries or prescriptions.

If you are able to afford food, but having difficulty getting a delivery slot, you can ask the Buckingham Support Network if a volunteer may be able to deliver essentials to your house.

As many local businesses are now planning to open their doors, the town council is no longer keeping a list of specific shops and restaurants that deliver. If you aren't sure, please contact your favourite shop to ask, alternatively Cllr. Warren Whyte is keeping a list on Facebook.

Buckinghamshire Council can arrange food parcels for those shielding who are unable to access food, to apply, call the main switchboard on 01296 395000 and ask for help.

Downloadable self-isolating poster and high risk household poster for deliveries are available.

Medical Help

If you think you may have Coronavirus and need medical help, please use the NHS 111 symptom checker service for help. 

If you have questions for The Swan Practice about prescriptions or appointments, please check their website which is being kept up to date with the latest news.

Pharmacies may by operating with different opening hours in order to keep up with the demand for prescriptions. They may have longer lunch breaks or open later and close earlier. This helps them ensure everyone gets their medication.

Some people are considered at very high risk of severe illness if they catch Coronavirus (Covid-19) These people should have received a letter from the government highlighting them as vulnerable, and giving them advice on actions to take over the coming months. If you are not sure if this includes you or someone you care for, there is more information on the government website.

A small group of these people have been identified as extremely vulnerable. The advice for this group is different. Extremely vulnerable people were advised to 'shield' which includes staying home for at least 12 weeks from the time they receive their letter. Many companies have therefore said that they will prioritise those classified as extremely vulnerable for access to deliveries, including Sainsbury's.

If you have not received a letter, but think you should have, you can still register with the government as an extremely vulnerable person on their website or by calling the helpline on 0800 0288327. This is particularly important if you think you may need help getting deliveries of food or essentials, and will help you access food deliveries.

There are a number of other groups offering additional help and advice to those shielding:

  • Buckingham Hub runs from Buckingham Library and can offer support coordinated by Buckinghamshire Council including emergency food parcels.
  • Prevention Matters offer help and advice
  • If you are concerned about an extremely vulnerable person who might need help, call Buckinghamshire Council on their a 24 hour phone number – 01296 383 204 – this number is specifically for calls relating to coronavirus only.
  • Buckinghamshire Adult Social Care team are also reaching out to vulnerable people they are aware of. If you know of someone who might need their help, call the Adult Social Care team on 01296 383 402.
  • Downloadable high risk household poster

A new mental health helpline has been launched for those living in Buckinghamshire and Oxfordshire. The helpline runs in a similar way to 111. People can call when they need to find out when and where to get help and to access support from mental health professionals.

Adults: 01865 904 997

Children and young people: 01865 904 998

When someone is seriously ill or injured, or in an acute confused state, call 999.

Transport

If you are an elderly or vulnerable bus pass user, Buckinghamshire Council has asked all bus companies to accept bus passes at any time of day so that you can access early opening hours for shops. For updates on bus timetables you can check the Buckingham Council buses page.

Parking charges at Buckinghamshire Council carparks including Cornwalls Meadow in Buckingham are currently being waived, meaning that you can park for free while you shop or visit Buckingham.

Financial Problems?

Many people's lives have changed hugely over the last few weeks. If you are now having financial problems and need help and advice there are places you can turn for help.

The long running Buckingham Food Bank and the newer Buckingham Athletic Emergency Food Centre are able to provide food to those in financial need through referral systems.

The Buckingham Foodbank is available for anyone in North Buckinghamshire struggling with food poverty. Please get in touch with Buckingham Citizens Advice Bureau who can refer you to the foodbank.

As well as being able to refer families and individuals to Buckingham foodbank, Citizens' Advice can also help with any questions or difficulties you may have regarding:

  • Managing money
  • Debt
  • Benefits
  • Housing
  • Employment

If you are concerned about paying your bills, as a first step we recommend contacting your usual providers and asking what support they may be offering at this time.

If you think you might be eligible, we recommend you apply for Universal Credit as soon as possible. We are hearing reports that phone lines are very busy and calling outside of peak times may help. Telephone: 0800 328 5644

Get everything you will need to apply ready for your application before you try and claim.

The government advice pages can tell you more about Universal Credit.

Coronavirus Scams warning

Stay safe everyone, if you are concerned that you or someone you know has been a victim of fraud please contact: Action Fraud on 0300 123 2040 and contact your bank.

For advice call the Citizens Advice Consumer Helpline on 0808 223 11 33

 

Self-Employment Income Support Scheme

There are grants available from the government for self-employed people. Please check the government website for more information and how to apply.

Grants

Buckinghamshire Business First, Buckinghamshire Local Enterprise Partnership and Buckinghamshire Council have been working on local programs to help support struggling local businesses. Visit Bucks Business First for more information.

Grants of up to £5,000 are available

  • To support businesses to invest in professional services which will provide essential support and identify opportunities to increase business resilience.

Grants of up to £10,000 are available

  • To support businesses that do not qualify for government support or to provide the difference in value where national support can be provided.
  • To support businesses who wish to switch production or re-direct resource to support national need.
  • To enable businesses to invest in measures that will improve business resilience.

These grants are only available to businesses based in the Buckinghamshire Council area. Eligibility criteria apply.

To find out more about these grants, visit the COVID-19 Business Resilience Fund page.

Other Buckinghamshire Council Grants

This above fund is a separate scheme to the £10,000 grants for businesses in receipt of the small business rate relief and the rural rate relief, and the grant funding of £25,000 for retail, hospitality and leisure businesses. Those funds are being delivered directly by Buckinghamshire Council. To find out more, please visit the Buckinghamshire Council Business Support Hub.

Buckinghamshire Council offers a Local Emergency Fund, this can help residents of Buckinghamshire in need with access to food banks, food vouchers and meter top ups.

You can also contact the Council by calling 01296 395000 to ask about government food boxes which are being delivered to those considered Extremely Vulnerable.

Coronavirus: help with social activity during self-isolation

Tourist Information Centre/Shopmobilty

Both Shopmobility and the Tourist Information Centre have closed their offices, however the phone lines are still open to enquiries. Please pass this phone number: 01280 823 020 to anyone without access to the internet for help with inquiries about Buckingham, from public transport to what shops are open and more, the Tourist Information Centre team will try and find you answer.

Going into self-isolation can feel intimidating. We've talked about the practical side above, but staying mainly or totally at home for two weeks or twelve can still be part of a community effort. Mind has advice about looking after your mental health while in social isolation, and on social media we have seen lots of ideas for ways to keep entertained.

The Town Council may have had to postpone or cancel local events, but there are lots of wonderful group events continuing across social media platforms, from virtual Choirs to exercise classes and art projects. Share your efforts and make new connections with others trying the same things.

We love Isolation Examination! Buckingham's own weekly quiz. Follow them on Facebook to join in every Wednesday at 8pm.

Two facebook groups are also advertising online events:

Video calling is a great way to get in touch with people, with several different platforms offering video calls for free - if you haven't tried them before it's a great time now.

Contact Us

The data obtained will only be used with regards to this enquiry and will not be used for future marketing or passed on to any third parties. This is in accordance with GDPR. By filling in the information you give your explicit consent for your data to be used for this purpose only. For more information please read our privacy policy.

Coronavirus: volunteer

Coronavirus: how can you help?

Information about Coronavirus is being updated rapidly. To keep up to date with current and accurate information stick to trusted sources; visit the NHS coronavirus page which has information about the virus, symptoms, self-isolating, and travel.

Use the tabs below to find out more about volunteering opportunities.

Buckinghamshire Council is implementing a community support hub system. For more information about ways you can be involved, please check their website.

We will update this entry as more information becomes available. 

Buckingham Foodbank and the Buckingham Athletic Emergency Food Centre are collecting food donations to distribute to those who cannot afford to buy food.

The food bank are looking for donations of soups, tinned meats, tinned veg and fruit, beans, pasta, rice and other similar non-perishable goods. You may see trolleys out for donations at local supermarkets. You can also donate at:

Buckingham Athletic Clubhouse
10 am to 12 noon
Tuesdays and Wednesdays
(Please leave donations in the box by the ramp)

The Centre, Verney Close
10.30 am to 11.30am 
Tuesdays 
(Car park entrance)

Donations are hugely appreciated and make a real difference to those in need.

Being able to self isolate effectively is really important to help stop the spread of Covid-19/Coronavirus. If you can, please volunteer to check on your neighbours and support them if needed. You can do this by:

King's College London is doing research into Covid-19.

By taking 1-minute to self-report daily, even if you are well, you can help scientists identify:

  • High-risk areas in the UK
  • Who is most at risk, by better understanding symptoms linked to underlying health conditions
  • How fast the virus is spreading in your area.

Sign up online!

Going into self-isolation can feel intimidating. We've talked about the practical side above, but staying mainly or totally at home for two weeks or twelve can still be part of a community effort. Mind has advice about looking after your mental health while in social isolation.

Many groups and social activity groups are making use of online facilities including YouTube, Skype and Zoom.

Social media and video platforms are also fantastic ways to keep in touch with family and friends. If you know someone who would enjoy online activities and needs help to get connected, why not give them a call and see if you can help them get started?

Our events calendar is also now looking a little empty - if you are offering a FREE  online or socially distant class, concert, poetry slam or anything fun frankly and are based in the Buckingham area, let us know and we will add your event to our events calendar.

Two facebook groups are also advertising online events:

Members of the public can sign up quickly and easily at goodsamapp.org/NHS to become NHS Volunteer Responders, and can be called on to do simple but vital tasks such as:

  • delivering medicines from pharmacies;
  • driving patients to appointments;
  • bringing them home from hospital;
  • or making regular phone calls to check on people isolating at home.

Both Shopmobility and the Tourist Information Centre have closed their offices, however the phone lines are still open to enquiries. Please pass this phone number: 01280 823 020 to anyone without access to the internet for help with inquiries about Buckingham, from public transport to what shops are open and more, the Tourist Information Centre team will try and find you answer.

A national campaign, For the Love of Scrubs is looking for volunteers to sew sets of scrubs for NHS use. There is a local facebook group coordinating volunteers.

Both Milton Keynes Hospital and The Swan Practice have said they would be delighted to accept donations.

Many shops are currently closed to the public but have been operating a delivery service and are now planning to open again.

Whether it's by appointment, two in a store at a time or a stall at the market, check out your favourite shop's website or call them to find out details about how they will be opening.

Buckingham Town Council is asking companies, self-employed and all other traders in the town to help think about what can be done to help businesses reopen, support the high street and develop online sales from the town.

The Council has developed a Contact Form to allow us to understand what help and support local business may need to reopen and thrive post lock down. Please send your completed contact form to - admin@buckingham-tc.gov.uk

If you would rather donate money, many charities are looking for donations at this time.

Heart of Bucks are coordinating a Coronavirus Response Fund that will be distributed directly to individuals in need, as well as local groups best able to support individuals in their areas. To donate directly, visit Total Giving.

Local hospitals also have their own fundraising groups, and many are giving detailed information about the kind of donations they can and can't accept. Visit their pages for more information.

Do you have an idea for a new project?

Are you running a project now and need help or advice? Community Impact Bucks is a great resource for community groups and can give lots of useful advice, including training videos for volunteers and accessing funding.

Contact Us

The data obtained will only be used with regards to this enquiry and will not be used for future marketing or passed on to any third parties. This is in accordance with GDPR. By filling in the information you give your explicit consent for your data to be used for this purpose only. For more information please read our privacy policy.

Information Centre by Phone and Online

Buckingham Tourist Information Centre may have closed its doors for now, but we are still committed to helping anyone that needs it. We have set up a support line for Buckingham residents that don’t have access to the internet and need information on where to find help, essential travel information, local business closures and opening times.

We are currently compiling a list of information that we think people will need, but please let us know if you are doing something for the community or if you are a local business with a change to your circumstances. We don’t know everything, but we will try our best to help in any way we can. Contact us on 01280 823020 or email tic@buckingham-tc.gov.uk

 

Temporary closure of public toilets

Due to the ongoing coronavirus (covid-19) situation, the public toilets in Cornwalls Meadow car park and Chandos Park have been temporary closed.

Our green spaces team have been marking these facilities closed, as well as play areas and play areas run by partner organisation Aylesbury Vale District Council in order to reduce the number of staff needed to work on this task.

Temporary Closure of All Council Play Areas

Following Monday’s announcement by the Prime Minister, as of Tuesday morning, 24th March the Town Council has closed all of the play areas it manages, i.e. those in Bourton Park (junior and senior), Chandos Park, Badgers Estate (Otters Brook), Meadway (Ken Tagg) and Lace Hill. It has also closed the use of the outdoor sports and exercise equipment in Bourton Park.

There are 8 other play parks in Buckingham not managed by the Town Council and the same rules will apply to them.

The Town Council’s parks remain open for exercise, however everyone who is visiting parks and open spaces must maintain social distancing, keeping at least 2 metres from each other. This means please avoid narrow paths, as well as thinking carefully about activities you may do there. It is not appropriate to use parks as social spaces to meet others who are not living in your household.

This is particularly important to remember while exercising. If you are moving faster than another individual or household group and are not able to pass someone with a 2m distance between you, you must stop or move to an area where there is a suitable distance. All park users are responsible for ensuring that this distance is maintained.

We will continue to monitor the position and may need to take further steps to protect the well-being of our residents. We are in this together.

Full government guidance on staying at home and away from others