Home Accessibility Statement

Accessibility Statement

Accessibility Statement for Buckingham Town Council

This website is run by Buckingham Town Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • Change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • Navigate the website using just a keyboard
  • Navigate the website using speech recognition software
  • Listen to the website using a screen reader
  • The text and pictures will reflow when you change the size of the browser window

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website aren’t fully accessible:

  • most older PDF documents are not fully accessible to screen reader software
  • any instances of live video streams may not have captions
  • there’s a limit to how far you can magnify the maps

What to do if you can’t access parts of this website

If you need information on this website in a different format like accessible PDF, large print, easy read or audio recording please contact us:

  • email: office@buckingham-tc.gov.uk
  • call: 01280 816 426
  • or use the other details on our contact page

We’ll consider your request and get back to you in 7 days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, you can click the Report This link at the bottom of every page on the site.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Buckingham Town Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance Status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non compliance with the accessibility regulations

Some images do not have a text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.1 success criterion 1.1.1 (non-text content).

We plan to add text alternatives for all image. When we publish new content we’ll make sure our use of images meets accessibility standards.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

Many of our older PDFs and Word documents do not meet accessibility standards – for example, they may not be structured so they’re accessible to a screen reader. This does not meet WCAG 2.1 success criterion 4.1.2.

Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents. We plan to either fix these or replace them with accessible HTML pages.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. 

Live & recorded video

Live & recorded video streams that do not have captions will fail WCAG 2.1 success criterion 1.2.4 (captions – live).

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

What we’re doing to improve accessibility

Issues with PDFs and other documents

We are aware that most of our documents are not accessible. Documents generally do not comply with accessibility requirements, so we are actively working on plans to avoid adding PDFs and documents wherever possible.

Due to the historic volume of documents, we are continuing to work through all the documents that remain on the website.

Where there is no alternative available, any PDF that’s included will be as made accessible as possible.

How we tested this website

This website was last tested on 18th April 2023. The test was carried out by Zonkey Solutions Ltd.

We tested representative templates using ChromeVox screen reader and ace and WAVE a11y tools.

Preparation of this accessibility statement

This statement was prepared on18th April 2023.

23 August 2022
Last Updated
25 April 2023