Job Vacancy: Tourist Information Centre/Shopmobility Assistant


Buckingham Town Council Job Vacancy logo

Tourist Information Centre / Shopmobility Assistant
Flexible Zero Hours including Saturdays
SCP 4-6: £9.55 – £9.94 per hour

Depending on experience and qualifications
We have an exciting opportunity for someone to join our Tourist Information Centre team.

Buckingham Town Council manages a Tourist Information Centre and a Shopmobility Service, so this is a varied role with the successful candidate expected to cover both services as mutually agreed under a flexible arrangement.

We are looking for an enthusiastic person with good communication skills, who is capable of working alone or as part of a team. Experience in a customer service environment is desirable and a mature and confident manner is essential.

The main tasks will include:

  • Provide the highest level of customer service, responding to all enquiries in a professional, comprehensive and timely manner.
  • Ensure the TIC and Shopmobility scheme create a welcoming, professional and positive image of Buckingham.
  • Assist Shopmobility users to make safe use of the equipment provided.
  • Assist with all administration procedures relating to the operation of the TIC and Shopmobility, including cash reconciliation and banking.
  • Opening and closing of Old Gaol Museum and assisting with museum tasks as required
  • Operate the Shopmobility booking system and complete accurate records regarding membership, usage and user training.

For further information please read our detailed job description and person specification or for an informal discussion about the post, please contact the TIC Supervisor, Emma Churchill on 01280 823020.

Please note: We are unable to offer full time hours. To discuss potential working hours, please call Emma Churchill as above.

To apply for the job please complete the application form and equality and diversity form and submit them either by post to:
Buckingham Town Council
Buckingham Centre
Verney Close
MK18 1JP
or by email to:

Closing date for applications: 8th November 2019 at 1700hrs.